Privacy Policy
**Last Updated: March 6, 2026**
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Tank Payments, Inc. ("Tank Payments," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, services, and related platforms.
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## 1. Information We Collect
**a) Personal information you provide directly:**
- Name, work email, phone number, and company name submitted through our "Book a Demo" or contact forms.
- Account registration details including business and billing information.
- Identity verification data required for payment processing and fraud prevention.
**b) Automatically collected information:**
- IP address, device type, browser type and version, operating system.
- Website usage data including pages visited, session duration, referral source, and click behavior.
- Cookies and similar tracking technologies (see Section 4).
**c) Transaction and financial data:**
- Payment details, account funding activity, and transaction history when you use Tank Payments' financial infrastructure services, including carrier payments, driver pay, fuel card management, and digital wallet features.
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## 2. How We Use Your Information
We use personal data to:
- Provide, operate, and maintain our services including payables automation, receivables automation, banking, driver pay, and fuel card management.
- Process and verify identity for financial transactions and fraud prevention.
- Respond to inquiries, demo requests, and support communications.
- Improve and personalize your experience on our platform.
- Send administrative notices, service updates, and — where you have opted in — marketing communications.
- Comply with applicable legal obligations, financial regulations, and security requirements.
- Analyze usage trends to improve platform performance.
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## 3. Sharing and Disclosure
We may share your data with:
- **Service Providers** who support our operations, including payment processors (including Stripe and Visa network partners), cloud hosting providers, analytics providers, and identity verification vendors.
- **Banking and Financial Partners** necessary to operate payment rails and financial accounts.
- **Third-Party Integrations** such as TMS/FMS platforms (FactorView, FactorSoft, FactorCloud, FactorFox, Descartes Aljex) when you connect these services to your Tank Payments account.
- **Legal Authorities** if required by law, subpoena, court order, or to protect the rights, safety, or property of Tank Payments or others.
- **Business Transfers** in the event of a merger, acquisition, or sale of all or a portion of our assets.
**Tank Payments does not sell personal information to unaffiliated third parties for monetary or other valuable consideration.**
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## 4. Cookies and Tracking Technologies
We use cookies and similar technologies to recognize your device, maintain sessions, analyze usage, and improve service performance. Cookies fall into the following categories:
- **Necessary:** Required for the website to function. Cannot be disabled.
- **Analytics:** Help us understand how visitors interact with the site (e.g., page views, session data). These are loaded only after consent.
- **Marketing:** Used to deliver relevant advertisements. Loaded only after consent.
You may accept or decline non-essential cookies using the cookie banner displayed on your first visit. You may also manage cookie preferences through your browser settings at any time.
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## 5. Data Security
We employ administrative, technical, and physical safeguards to protect personal data from unauthorized access, loss, alteration, or misuse. These include encryption in transit (TLS), access controls, and fraud monitoring systems. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
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## 6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, to fulfill contractual obligations, or as required by applicable law (including financial recordkeeping regulations). When data is no longer needed, we securely delete or anonymize it.
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## 7. International Data Transfers
Your information may be transferred to and processed in the United States or other countries. When transferring data from the European Economic Area (EEA) or United Kingdom, we rely on appropriate safeguards including Standard Contractual Clauses as required under GDPR.
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## 8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- **Access:** Request a copy of the personal data we hold about you.
- **Correction:** Request correction of inaccurate or incomplete data.
- **Deletion:** Request deletion of your personal data, subject to legal retention obligations.
- **Restriction:** Request that we limit how we use your data.
- **Portability:** Request your data in a structured, machine-readable format.
- **Objection:** Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, contact us at:
**Tank Payments, Inc.**
[PHYSICAL ADDRESS — TO BE FILLED IN]
Email: privacy@tankpayments.com
Phone: [PHONE NUMBER — TO BE FILLED IN]
We will respond to verifiable requests within 45 days.
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## 9. California Residents — CCPA / CPRA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- **Right to Know:** You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom we share it.
- **Right to Delete:** You may request deletion of personal information we have collected, subject to certain exceptions.
- **Right to Correct:** You may request correction of inaccurate personal information.
- **Right to Opt-Out of Sale or Sharing:** Tank Payments does not sell or share your personal information for cross-context behavioral advertising. No opt-out action is required, but you may contact us to confirm.
- **Right to Limit Use of Sensitive Personal Information:** You may request that we limit use of sensitive personal information (such as financial data) to purposes necessary to provide the services.
- **Right to Non-Discrimination:** We will not discriminate against you for exercising any of your CCPA/CPRA rights.
To exercise your California privacy rights, contact us at privacy@tankpayments.com or use the contact details in Section 8.
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## 10. Other U.S. State Privacy Rights
Residents of the following states have privacy rights similar to those described under CCPA:
- **Virginia** (VCDPA): Rights to access, correct, delete, portability, and opt out of targeted advertising.
- **Colorado** (CPA): Rights to access, correct, delete, portability, and opt out of targeted advertising and profiling.
- **Connecticut** (CTDPA): Rights to access, correct, delete, portability, and opt out of targeted advertising.
- **Texas** (TDPSA): Rights to access, correct, delete, and opt out of targeted advertising.
- **Other states:** We will honor privacy rights as required by applicable state laws as they take effect.
To submit a request under any state privacy law, contact us at privacy@tankpayments.com.
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## 11. GDPR — European Economic Area and United Kingdom
If you are located in the EEA or United Kingdom, the following applies:
**Legal bases for processing:** We process personal data based on (a) contractual necessity to provide our services, (b) compliance with legal obligations, (c) our legitimate interests in operating and improving our platform, and (d) your consent where required.
**Data Controller:** Tank Payments, Inc. is the data controller for personal data collected through our website.
**Your GDPR rights** include access, rectification, erasure, restriction, portability, and the right to object. You also have the right to lodge a complaint with your local data protection authority.
To exercise GDPR rights, contact: privacy@tankpayments.com
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## 12. Children's Privacy (COPPA)
Our services are intended for business use by adults. Tank Payments does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected data from a child under 13, we will promptly delete it. If you believe we may have collected such information, contact us at privacy@tankpayments.com.
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## 13. Third-Party Links
Our website may contain links to third-party websites or integrated platforms. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you access.
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## 14. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or prominent notice on our website. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
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## 15. Contact Us
For privacy-related questions, requests, or complaints:
**Tank Payments, Inc.**
[PHYSICAL ADDRESS — TO BE FILLED IN]
Email: privacy@tankpayments.com
Phone: [PHONE NUMBER — TO BE FILLED IN]